2020 Housing and Service Needs Estimation Survey

The Town of Sylvan Lake is doing a survey for the month of October on housing and homelessness. Ask at the front desk for a digital access code and complete the survey here.

We are back to our regular hours of operation. Existing routines to safely welcome you will remain in place.

We have re-opened with care

Here is what to expect when you visit:


       Borrowing and Returns | Facilities | Computers and Photocopying | Staff | Miscellaneous

Sylvan Lake Municipal Library


Borrowing and Returns:

  • We are encouraging a Grab-and-Go service. Request your materials in advance either by placing holds or calling ahead and staff will retrieve them for you. If you place a hold on an item, please wait for notification from us that your item is available for pick-up before coming in.
  • Loan periods will be extended for your convenience.
  • All materials returned to the library will be quarantined for 4 days before being checked in. Any fines that accrue during this time will be waived until further notice.
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Facilities:

  • Number of patrons in the building will be limited. Please be patient.
  • We would like to encourage patrons to do their best to limit their time in the library to 15 minutes.
  • One person down an aisle for browsing.
  • A maximum of two families will be permitted in the children's area at one time as long as social distancing can be maintained.
  • Tables and chairs will not be available at this time.
  • You will find hand sanitizer stations located throughout the library.
  • One public washroom will be available.
  • Exam room usage by appointment only.
  • Visit our Events page or follow Sylvan Lake Municipal Library on Facebook, Twitter, or Instagram to learn about upcoming events.
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Computers and Photocopying:

  • Patrons will be asked to wear a mask when using the computers. Please bring one if you have it. Masks will be provided for those that do not have one.
  • Four computers will be available to the public.
  • Three computers will be by appointment only. Please call ahead to ensure access. (403-887-2130)
  • Time on computers will be limited.
  • Photocopying and scanning services are available.
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Staff:

  • Face coverings will be worn by all staff if they are outside the staff only areas.
  • Front desk is equipped with plexiglass barriers to safely separate staff and patrons.
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Miscellaneous:

  • Donations of used books/materials will not be accepted at this time.
  • Book sale items are unavailable until further notice.
  • We will continue to accept donations for the Little Free Pantry. These items will be quarantined for 4 days before being placed in the public area.
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