We have re-opened with care

We have new temporary hours of operation and new routines to safely welcome you back, so you will notice some changes when you visit the library.

We are happy to welcome vulnerable patrons and seniors on Tuesday and Thursday from 9:30 a.m. to 10:00 a.m.

We are excited to see everyone again!

We have re-opened with care

Here is what to expect for the first phase of the re-opening:


       Borrowing and Returns | Facilities | Computers and Photocopying | Staff | Miscellaneous

Sylvan Lake Municipal Library


Borrowing and Returns:

  • We are encouraging a Grab-and-Go service. Request your materials in advance either by placing holds or calling ahead and staff will retrieve them for you. If you place a hold on an item, please wait for notification from us that your item is available for pick-up before coming in.
  • Loan periods will be extended for your convenience.
  • All materials returned to the library will be quarantined for 4 days before being checked in. Any fines that accrue during this time will be waived until further notice.
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Facilities:

  • Number of patrons in the building will be limited. Please be patient.
  • We would like to encourage patrons to do their best to limit their time in the library to 15 minutes.
  • One person down an aisle for browsing.
  • A maximum of two families will be permitted in the children's area at one time as long as social distancing can be maintained.
  • Tables and chairs will not be available at this time.
  • You will find hand sanitizer stations located throughout the library.
  • One public washroom will be available.
  • Exam room usage by appointment only.
  • Please check out our new temporary hours.
  • Visit our Events page or follow Sylvan Lake Municipal Library on Facebook, Twitter, or Instagram to learn about upcoming events.
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Computers and Photocopying:

  • Patrons will be asked to wear a mask when using the computers. Please bring one if you have it. Masks will be provided for those that do not have one.
  • Four computers will be available to the public.
  • Three computers will be by appointment only. Please call ahead to ensure access. (403-887-2130)
  • Time on computers will be limited.
  • Photocopying and scanning services are available.
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Staff:

  • Face coverings will be worn by all staff if they are outside the staff only areas.
  • Front desk is equipped with plexiglass barriers to safely separate staff and patrons.
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Miscellaneous:

  • Donations of used books/materials will not be accepted at this time.
  • Book sale items are unavailable until further notice.
  • We will continue to accept donations for the Little Free Pantry. These items will be quarantined for 4 days before being placed in the public area.
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